Shipping policy

Thank you for shopping at tubularglass. We are committed to providing transparent, reliable shipping services worldwide.

Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a shipment confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order are clearly calculated and displayed at checkout before you complete payment.

• United States: We offer Express Shipping starting at $25 USD, with exact rates calculated based on order weight. Orders of $50 USD or more qualify for Free Shipping. Estimated delivery time is typically 7 to 15 business days.
• International Shipping: We ship worldwide. Shipping rates and delivery timeframes are calculated automatically at checkout according to destination and weight.

Order Tracking

When your order has shipped, you will automatically receive an email notification containing a tracking number so you can track your package online.

Damages and Issues in Transit

If your order arrives damaged or defective, please contact us immediately with photos of the item and packaging so we can resolve the issue promptly.

Contact Us

If you have any questions about our shipping policy or need assistance with your order, please contact our support team at peter@linkglass.com.